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Delivery
Every order ships free with tracking. Here's what to expect after you check out.
Freetracked UK delivery on every order
2–3 daysto dispatch after you order
7–14 daysusual delivery time
How it works
- You place your order and get a confirmation email.
- We prepare and dispatch your hair within 2–3 working days.
- We email you a tracking link as soon as it ships.
- Your parcel usually arrives within 7–14 days of ordering.
Tracking your order
Use the tracking link in your dispatch email to follow your parcel. If you can't find it, check your spam folder, or contact us with your order number and we'll send it again.
Delays
Busy periods such as Black Friday and Christmas can add a few days. If your order hasn't arrived 21 days after you placed it, get in touch and we'll chase it for you.
Where we deliver
We currently deliver to UK addresses only. There's nothing extra to pay on arrival.
Need it for a set date, like an appointment with your stylist? Order at least 3 weeks ahead to be safe.